Privacy Policy

West Texas Veterinary Specialists (WTVS)

Updated 11/12/2025

Website: https://txvetspecialty.com

1. Purpose of This Policy

This Privacy Policy explains how West Texas Veterinary Specialists (WTVS) collect, uses,
stores, and protects personal and medical information obtained through this website or
during professional interactions related to referral and consultation services.
By using this Site, you consent to the practices described in this Policy.

2. Information We Collect

WTVS collects information solely for legitimate veterinary and business purposes.
Information may include:

  • Contact Information: name, clinic name, address, phone number, and email.
  • Patient Information: species, breed, age, sex, medical history, and records relevant to referral or consultation.
  • Professional Information: referring veterinarian’s credentials, hospital affiliation, and contact details.
  • Website Interaction Data: limited analytics such as page views or browser type.

WTVS does not collect payment information or unrelated personal data.

3. How We Use Your Information

  • Facilitate referrals and consultations.
  • Maintain accurate medical records under Texas regulations.
  • Provide written summaries and communication between specialists and clinics.
  • Improve website functionality and security.
  • Respond to legitimate inquiries.

WTVS does not sell, rent, or disclose information for marketing purposes.

4. Veterinarian-Client-Patient Relationship (VCPR)

A valid VCPR must exist between the referring veterinarian and the client before any
case review, consultation, or service is performed.
WTVS does not establish or assume a VCPR and acts solely in a consultative capacity.

5. Record-Keeping and Confidentiality

  • Records maintained in accordance with TBVME and Texas Administrative Code standards.
  • All records are kept secure and confidential.
  • Copies of records released only to the referring veterinarian or with their authorization.
  • Records retained as required by law and destroyed or transferred securely when no longer needed.

6. Information Sharing

Information may be shared only when necessary:

  • With referring veterinarians involved in the case.
  • With board-certified specialists collaborating in patient care.
  • When required by law (regulatory inquiries, subpoenas, public health reporting).

7. Data Security

WTVS uses reasonable administrative, technical, and physical safeguards to protect data.
While no system is completely secure, proactive steps are taken to prevent unauthorized access, loss, or misuse.

8. Website Cookies and Analytics

WTVS may use limited cookies or Google Analytics to understand visitor activity and improve the user experience.
This data is non-identifiable and not used for advertising or tracking beyond the site’s functionality.

9. Advertising and Google Services

WTVS may use Google Ads or related services to promote the website and measure performance.
These tools may collect non-identifiable information such as general location or browser type.
No personal or medical information is collected or shared.

Learn more: Google Ads Data Policy

10. Links to Other Websites

External links may be present on the site. WTVS is not responsible for the privacy practices of external sites and encourages users to review their policies.

11. Children and Minors

The website is intended for veterinary professionals and adult pet owners.
WTVS does not knowingly collect information from individuals under 18.

12. Policy Updates

WTVS may update this Privacy Policy to reflect regulatory or operational changes.
The updated version will include a new effective date.

13. Contact Information

For questions about this Privacy Policy, contact: info@txvetspecialty.com

West Texas Veterinary Specialists (WTVS)
Based in Lubbock, Texas — serving clinics across the South Plains, Panhandle, and Permian Basin.

Cookies

Third-party cookies and tracking technologies

The cookies described above are set by West Texas Veterinary Specialists itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.

A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.

Information collected as you browse

When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.

Categories

Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.

Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.

Analytics. Measures which pages are read and how people move through the site, so it can be improved.

Marketing. Advertising, retargeting and working out which campaigns brought people here.

Your choices

Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:

Cookie disclosure last reviewed: August 14, 2026.