Privacy Policy
West Texas Veterinary Specialists (WTVS)
Updated 11/12/2025
Website: https://txvetspecialty.com
1. Purpose of This Policy
This Privacy Policy explains how West Texas Veterinary Specialists (WTVS) collect, uses,
stores, and protects personal and medical information obtained through this website or
during professional interactions related to referral and consultation services.
By using this Site, you consent to the practices described in this Policy.
2. Information We Collect
WTVS collects information solely for legitimate veterinary and business purposes.
Information may include:
- Contact Information: name, clinic name, address, phone number, and email.
- Patient Information: species, breed, age, sex, medical history, and records relevant to referral or consultation.
- Professional Information: referring veterinarian’s credentials, hospital affiliation, and contact details.
- Website Interaction Data: limited analytics such as page views or browser type.
WTVS does not collect payment information or unrelated personal data.
3. How We Use Your Information
- Facilitate referrals and consultations.
- Maintain accurate medical records under Texas regulations.
- Provide written summaries and communication between specialists and clinics.
- Improve website functionality and security.
- Respond to legitimate inquiries.
WTVS does not sell, rent, or disclose information for marketing purposes.
4. Veterinarian-Client-Patient Relationship (VCPR)
A valid VCPR must exist between the referring veterinarian and the client before any
case review, consultation, or service is performed.
WTVS does not establish or assume a VCPR and acts solely in a consultative capacity.
5. Record-Keeping and Confidentiality
- Records maintained in accordance with TBVME and Texas Administrative Code standards.
- All records are kept secure and confidential.
- Copies of records released only to the referring veterinarian or with their authorization.
- Records retained as required by law and destroyed or transferred securely when no longer needed.
6. Information Sharing
Information may be shared only when necessary:
- With referring veterinarians involved in the case.
- With board-certified specialists collaborating in patient care.
- When required by law (regulatory inquiries, subpoenas, public health reporting).
7. Data Security
WTVS uses reasonable administrative, technical, and physical safeguards to protect data.
While no system is completely secure, proactive steps are taken to prevent unauthorized access, loss, or misuse.
8. Website Cookies and Analytics
WTVS may use limited cookies or Google Analytics to understand visitor activity and improve the user experience.
This data is non-identifiable and not used for advertising or tracking beyond the site’s functionality.
9. Advertising and Google Services
WTVS may use Google Ads or related services to promote the website and measure performance.
These tools may collect non-identifiable information such as general location or browser type.
No personal or medical information is collected or shared.
Learn more: Google Ads Data Policy
10. Links to Other Websites
External links may be present on the site. WTVS is not responsible for the privacy practices of external sites and encourages users to review their policies.
11. Children and Minors
The website is intended for veterinary professionals and adult pet owners.
WTVS does not knowingly collect information from individuals under 18.
12. Policy Updates
WTVS may update this Privacy Policy to reflect regulatory or operational changes.
The updated version will include a new effective date.
13. Contact Information
For questions about this Privacy Policy, contact: info@txvetspecialty.com
West Texas Veterinary Specialists (WTVS)
Based in Lubbock, Texas — serving clinics across the South Plains, Panhandle, and Permian Basin.